Privacy Policy

Who we are

qsmartgmbh.de is the website on which the sales and advertising of queue management systems from Q-smart Aufrufanlagen GmbH.

What personal information we collect for what purpose

By filling out various forms and questionnaires on our Membership or Store, some personal information (such as name-surname, company information, telephone, address or e-mail addresses) of the members are collected by our Store due to the nature of the business.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser text to help spam detection.

An anonymized text (also called hash) generated from your email address may be provided to the Gravatar service to see if you are using the service. After your comment has been approved, your profile picture will be visible to everyone along with your comment.

Contact Forms

In some periods, our company may send campaign information, information about new products, and promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, and after making a member login, this selection can be changed in the account information section or they can make a notification with the link in the information message received.

Cookies

If you leave a comment on our site you may choose to save your name, email address and website in cookies. These are for your convenience, so you don’t have to fill in your information again when you leave another comment. These cookies remain for one year.

If you visit our home page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will set several cookies to save your login information and screen display choices. Login cookies last for two days and screen options cookies last for one year. If you select “Remember me”, your login will continue for two weeks. If you log out of your account, login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the post ID of the article you just edited. It expires after 1 month.

Content embedded from other sites

Articles on this site may contain embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor visited the other website.

These websites may collect data about you, use cookies, track embedded by a third party, and track your interaction with this embedded content, including tracking your interaction with the embedded content, if you have an account and are logged into this website.

Membership

During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope specified in the “User Agreement” we have made with our Members.

Analysis

The information provided is used by our company for statistical purposes. With the statistical studies carried out, it is aimed to provide better service to our customers and to keep our customer relations management at the highest level in accordance with our quality policy.

With whom we share your data

Our company, to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation and to ensure and maintain confidentiality, to take all necessary measures and to take all necessary measures to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. is committed to show.

How long do we keep your data

If you leave a comment, the comment and its metadata are stored indefinitely. This way, we can automatically recognize and approve your follow-up comments instead of keeping them in the moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except changing their username). Website administrators can also view and edit this information.

What rights you have over your data

If you have an account or have comments on this site, you can request to receive an exported file of the personal data we hold about you, including the data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Where we send your data

Your data is used by our company for statistical purposes only. It is not shared with any other 3rd party company / persons. Your visitor comments can be checked through the automatic comment detection service through robots that visit the website outside of our company.

Credit Card Security

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in any way our system.

Credit card payment is made by connecting to your bank’s 3D Secure online pos system and is not viewed by our company or our website. Credit card information is only used depending on the sales process and in the direction of the instructions you give. Information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

In order for customers who place orders from our shopping sites for the first time to reach the supply and delivery stage, the accuracy of their financial and address / telephone information must first be confirmed. In order to check this information, if necessary, the credit card holder customer or the relevant bank is contacted.

Only you can access and change all the information you provide while becoming a member. If you protect your login information securely, it is not possible for others to access and change information about you.

Internet shopping sites with an information line or customer service service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues you have in mind, and you can get more reliable information about the reliability of the company that provides online shopping service.

Note: We recommend that you pay attention to the company’s full address and phone number on internet shopping sites. If you are going to shop, make a note of all the phone / address information of the store where you purchased the product before shopping. Confirm by phone before shopping if you do not trust. All information about our company and the location of the company are specified in all of our online shopping sites.

Exceptional Circumstances

In the limited circumstances stated below, our company may disclose the information of users to third parties, except for the provisions of this “Privacy Policy”. These cases are limited in number;

1. Law, Decree Law, Regulation etc. To comply with the obligations imposed by the legal rules issued and in force by the competent legal authority;
2. In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by our store with users and to put them into practice;
3. Requesting information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority;
4. When it is necessary to provide information to protect the rights or security of users.

Our Contact Information

Address: Königsberger straße N:21 51570 Windeck Deutschland E-mail: info@qsmartgmbh.de